Privacy Policy

At MerryGlow Lighting, we take your privacy seriously. This Privacy Policy explains how we collect, use, share, and protect your personal information when you use our website, online booking system, or seasonal holiday-lighting installation services.

1. Information We Collect

When you request a holiday lighting consultation or contact us, we collect information you choose to provide. This includes:

• Contact Information: Your full name, telephone number, email address, and installation property address.
• Property Details: Property type, roof material, estimated tree wrap count, budget preferences, and outline descriptions.
• Property Photographs: Clear photos of your home's facade or trees that you upload to help our specialists map your custom lighting plan.

2. How We Use Your Information

We use your information exclusively to provide high-quality seasonal lighting services. Specifically for:

• Scheduling and booking your property design consultation.
• Preparing custom manual roofline measurements and lighting mockup designs.
• Communicating with you regarding your design, proposals, installations, maintenance, or takedown schedules.
• Analyzing and processing seasonal contractor applications.

3. Secure Photo Storage & Property Data

All customer property photographs uploaded to our portal are stored securely on our private servers. These photos are only accessible to authorized MerryGlow design specialists, sales representatives, and operations administrators. We do not sell, rent, or publicly index your house photos or address details.

4. Text & Email Consent

By submitting our intake forms, you consent to receive email or text message communications from MerryGlow Lighting regarding your booking status, seasonal maintenance, and takedown details. You can opt-out of communications at any time by contacting us.

5. Contact Us

If you have any questions or concerns regarding our privacy practices, please contact us at:

Email: merryglowlighting@gmail.com
Phone: (513) 676-4569